So, my service has been restored, but it says that I owe $27 in order "for your plan cycle to restart."
This is the first I've heard about having to pay $27 in order to restart a cycle that I was never even informed was coming to an end.
What's with the $27 payment? Could someone please offer me an explanation?
I paid twice because i needed my phone but just checked my account again and it seems like they reimbursed me. I have a balance ewual to my next payment. Check your account and look into payment history as well
I see what you're saying. Seems they debited me then credited me the same amount.
Did you also receive a statement that you owe $27.00?
It is fixed for me. I am on the $25 1GB plan but there is promotion for 5 dollars for 1 GB more. I never asked for it.
My plan is $25.00 and yes it was showing that I owe it. Now its showing a balance owing 0 and account balance $25.00 meaning the money is in my account for next payment.
I hope so. Public Mobile is my only contact phone and I am disabled.
Your phone should still work for emergency 911 service.
I actually paid today to make my phone work again, even though my account is supposed to be renewed later this month. Will I be receiving my money back or what will happen. I do not want to have to pay twice..........
Were you able to contact the link that was provided? Let me know. I was also going to do the same thing but thankfully hesitated...I feel so badly for you. Let us know how things work out.