Community

Marzipan · 04-17-2019

Last night and still this morning the Change Base Plan Page is not working. Upon selecting one of the offered plans, its particulars do not display in the New Plan box to the right of the Current Plan box. Therefore I cannot proceed to start the new ...

Marzipan · 03-26-2019

Is there anywhere within My Account that I can determine the date I first received service - as an alternative to searching my credit card records?

Marzipan · 05-06-2018

I can access my voicemail by dialing my number.When I dial "1" I get the message, "Connection problem or invalid MMI code".When I press and hold the "1" key I'm directed to Settings where I find Voicemail Number <not set>.Location is Yukon. Do I ne...

Marzipan · 05-24-2019

Isn't his best option to wait until he runs out of data then go on-line and initiate the upgraded plan?

Marzipan · 05-24-2019

A few people find this spending and available funds confusing but look at it this way. Its like a bank account (with no credit). You need to put funds in before you write cheques. Or it's like buying with cash. You need to first put cash in your wal...

Marzipan · 05-17-2019

@HM6 wrote:Thank you. I’m just hoping there is an alternative way to solve my problem other than to contact a moderator. I already sent a private message yesterday and I haven’t heard from them. Im desperate now, I cant use my phone. So you have two ...

Marzipan · 05-17-2019

@jaimedakin wrote:Hi, my acct is suspended but I have autopay and the money was taken out of my bank. Please help!Is your connection to the network really dead? I ask because on the last day of the 30 day period I get a similar message but the phone ...

Marzipan · 05-17-2019

It sounds like OP is looking for compensation for poor service rather than a refund. Mods will solve the issues and rather than give compensation. As far as I know everyone posting here had their issues resolved ... eventually. OP will also get his/h...

Community

User Statistics

User Activity

Change Base Plan Page Not Working

Activation Date (When Joined PM)

Access Voicemail with 1 Key: Invalid MMI Code

Re: Changing plans mid-month

Re: Add ons

Re: Locked out account

Re: Plan Suspended

Re: REFUND