Hey Community,
We are happy to announce the launch of Public Points!
Starting on January 25, 2022, Public Mobile customers who activate, will automatically be part of Public Points. This means that customers who activated prior to January 25, 2022 will remain on old Public Rewards without any change to the way or amount earned. Don’t worry, these customers can still join Public Points.
What is Public Points?
Public Points is our newly improved rewards program. Sure, we loved Public Rewards, but in our endless pursuit of making things better for our customers, we’ve given it a makeover and made it more flexible than before.
With Public Points you can:
- Earn points. Public Points are so easy to earn, you’ll be rich in no time.
- Redeem points. We make redeeming points simple. 1 point earned = 1 dollar when redeemed.
- Start saving. Redeem points on things that matter to you - like money off your bill, free add-ons, or the chance to win awesome prizes.
- Join whenever you want. Learn more here
Ways to earn Public Points:
With Public Points, earning points is so easy, you can do it just by saying, "I'm in." And that's actually one of the ways you can earn points – by joining Public Points. There are a lot of other ways you can earn too:
|
Reward |
Points Earned |
How do I earn it? |
When do I receive it? |
|
One-time |
|||
|
Welcome Present |
5 points |
As a little welcome present for joining Public Points, we’ll give you 5 points. |
Your Welcome Present will be added after we’ve set up your profile, you’ve signed into My Rewards, and you’ve accepted the Terms & Conditions |
|
Loyalty Perks |
1 point for every month with Public |
As if welcome points didn't sound nice enough, you'll also earn 1 point for every month you've been with Public Mobile |
Automatically added after you’ve joined Public Points, and we’ve set up your profile on My Rewards. |
|
Reoccurring |
|||
|
Points Back |
5% back for every dollar spent |
Earn points just by paying your bill. For every dollar you spend (on your plan and on add-ons), you’ll make 5% of it back in points. Spend away! |
Within 48 hours of your spend |
|
Anniversary Points |
10 points |
For every twelve months you stay with us, you’ll earn 10 points. Think of it like an anniversary present! Note: time spent in suspend status is still counted towards your Anniversary. |
On your Anniversary date |
|
Give Back |
1-20 points |
Earn up to 20 points every 30 days by asking questions, helping others and voicing your opinion on the Public Mobile Community. |
Community standings are released the first week of the following month, and Give Back points are added within 48 hours. |
|
Refer-a-Friend |
1 point every 30 days / active friend you referred |
Refer a friend to Public Mobile, and you’ll receive one point for every 30 days your friend stays with us. Your friend will also receive a one-time $10 credit when they use your referral code. Note: your referral code can be found on your My Rewards homepage. |
Every 30 days from your renewal date |
Ways to redeem Public Points:
Unlike some other rewards programs, there isn’t a specific way or time limit to cash-in yourpoints. When and how you redeem your points is entirely up to you! Just keep in mind that 1 point earned is valued at 1 dollar when redeemed. Really, that’s it!
Rewards include:
|
Catalogue Item |
Points Cost |
Description |
When do I receive it? |
|
Lower Your Bill |
15 points |
By spending 15 easily-earned points, customers can save $15 in hard-earned cash off of the price of their phone bill. |
This will be applied to your next renewal |
|
Add Some Extras |
Varies |
We’ve got plenty of add-ons for varying amounts of points. Roaming? Add-on a little. Long distance minutes? Add-on some more. Extra data? Add-on a whole lot! It’s entirely up to you..
|
Add-ons will be added immediately. In rare cases, it may take a few hours to appear in your account. If you haven’t received your add-on, please contact us for support. |
|
Jackpot |
1 point |
Enter our contests for a chance to win some exciting prizes. Contest details vary, but we'll send you an email with all the details whenever we launch new ones. |
Contest winners will be contacted soon after contests close. |
Rewards Calculator
Wonder how many Public Points you could be raking in? Check outour rewards calculator. This tool will compare your old Public Rewards against Public Points. Simply input your information, and watch your points pile up!
Note: this tool is only for estimation purposes. There may be inaccuracies between the estimated amount and your actual Public Points earning amount
How to access Rewards:
My Rewards is your new home for all things rewards - all your points are kept in one neat, little place. Simply sign in with your My Account information to start earning and spending points.
Do you have more questions about Public Points? Check out these FAQs here
Thank you Community for your support! Remember we have our Oracle and Public Mobile teams to assist with any questions you have. Happy earning!
- Public Mobile Team
@BearFBI wrote:Is the 10 point 1GB addon avaliable in the add-ons section for public point users ? Can you buy it with real money and not have to wait to accumulate points ?
@BearFBI I see it there: https://www.publicmobile.ca/en/on/get-help/articles/Public-Points-Catalogue
I cannot tell you from experience, but I see no reason why you cannot buy it will real money either. The option to add funds and buy it with $'s should definitely be available...how else would PM continue to take all your $s. 🙂
Please use the same log-in credentials as "My Account"
Also, you must be registered for credentials to grant you access. Please review this Help Article for steps to register.
Thanks!
Jade
