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Model Citizen / Citoyen Modèle

Re: Good things come in two!

Even though it was only $2 I don't think i remember the last time a company that bills me made an error that was actually in my favour.

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Retired Oracle / Oracle Retraité

Re: Good things come in two!

Thanks to PM for letting us keep the extra rewards.  Smiley Happy

 

I think some credit here is due to @Alan_K, as he advocated from the start for letting us keep the extra amount.  It was nice to have someone from the PM Team on the customers' side.

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Model Citizen / Citoyen Modèle

Re: Good things come in two!

The extra $2 made my bill free this month! Smiley Very HappySmiley Very HappySmiley Very Happy Thanks so much for your generosity, Public Mobile! Very much appreciated!

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Model Citizen / Citoyen Modèle

Re: Good things come in two!


@SD08 wrote:

I think some credit here is due to @Alan_K, as he advocated from the start for letting us keep the extra amount.  It was nice to have someone from the PM Team on the customers' side.


Thanks for looking out for us, @Alan_K!!! You're the best!!

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Oracle

Re: Good things come in two!

Great work @Alan_K. Thanks.  From the positive comments so far I'm sure this will generate some positive traffic. 

 

Next month hit the button 3 times:) 

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Town Hero / Héro de la Ville

Re: Good things come in two!

Very kind -- thank you, PM!

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Mayor / Maire

Re: Good things come in two!

Great news about the extra reward.  I think most companies would not honor their mistake and reverse the credit.

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Mayor / Maire

Re: Good things come in two!


@mimmo wrote:

Great work @Alan_K. Thanks.  From the positive comments so far I'm sure this will generate some positive traffic. 

 

Next month hit the button 3 times:) 


OR let the key bounce a few more times.  LOL

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Oracle

Re: Good things come in two!

This is great.  For next month, I suggest getting someone who really nervous and have jittery hands operate the button. 

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Good Citizen / Bon Citoyen

Re: Good things come in two!

Yes!  Thanks so much, PM.  It was just an extra dollar in my case, but every discount is appreciated.  

 

I wish everyone a happy Canada Day weekend coming up.  Smiley Happy