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Public Mobile

Good things come in two!

Hey Community,

 

If you were eligible for a May 2019 Community Reward, you may have noticed the amount was not what you were expecting. That’s because we accidentally hit the “Go” button twice, and everyone ended up with double their Reward amount! You can blame our slippery fingers Smiley Happy

 

Now you might be wondering, what does this mean for my account credit? Well, since we love & appreciate our Community members, we’re happy to say that the double credit for this past month won’t be going anywhere- think of it as a token of our appreciation Smiley Happy 

 

Thank you for your continued contribution and participation in our Community!

 

-Public Mobile Community Team

Highlighted
Deputy Mayor / Adjoint au Maire

Re: Good things come in two!


@Alan_K wrote:

Hey Community,

 

If you were eligible for a May 2019 Community Reward, you may have noticed the amount was not what you were expecting. That’s because we accidentally hit the “Go” button twice, and everyone ended up with double their Reward amount! You can blame our slippery fingers Smiley Happy

 

Now you might be wondering, what does this mean for my account credit? Well, since we love & appreciate our Community members, we’re happy to say that the double credit for this past month won’t be going anywhere- think of it as a token of our appreciation Smiley Happy 

 

Thank you for your continued contribution and participation in our Community!

 

-Public Mobile Community Team


LolSmiley Happy Thank youSmiley Happy

Mayor / Maire

Re: Good things come in two!

@Alan_K 

 

Thanks for update. 

 

The extra double credit was removed from my account about one week ago.  Also, other community members had their extra credit removed.  

 

Does that mean we will get the extra credit again?  

Mayor / Maire

Re: Good things come in two!


@Dunkman wrote:

@Alan_K 

 

Thanks for update. 

 

The extra double credit was removed from my account about one week ago.  Also, other community members had their extra credit removed.  

 

Does that mean we will get the extra credit again?  


Yes I received it double todaySmiley Happy

Mayor / Maire

Re: Good things come in two!

Thats great, thanks for continuing to make public mobile the best service out there

Great Citizen / Super Citoyen

Re: Good things come in two!

Thanks for your update and we all love Public Mobile. I consider this as double bonus for the members support others.  

Public Mobile

Re: Good things come in two!


@Dunkman wrote:

@Alan_K 

 

Thanks for update. 

 

The extra double credit was removed from my account about one week ago.  Also, other community members had their extra credit removed.  

 

Does that mean we will get the extra credit again?  


Yes, I'm going to make sure your situation gets sorted out. No need to contact Mods as my team already know who should be getting the 2X Reward Smiley Happy

Re: Good things come in two!

Thanks for letting us keep the extra rewards.  If Public Mobile had accidently deposited $10,000 into each person's account balance, no one would have expected Pubilc Mobile to alllow customers to keep that.  It's just that when these were such small amounts, the manual removal of these erroneous rewards may have left a less than favorable impression with some members.

Mayor / Maire

Re: Good things come in two!

hey I only received 5,000 what gives?Smiley LOL

Mayor / Maire

Re: Good things come in two!


@Alan_K wrote:

@Dunkman wrote:

@Alan_K 

 

Thanks for update. 

 

The extra double credit was removed from my account about one week ago.  Also, other community members had their extra credit removed.  

 

Does that mean we will get the extra credit again?  


Yes, I'm going to make sure your situation gets sorted out. No need to contact Mods as my team already know who should be getting the 2X Reward Smiley Happy


@Alan_K 

Although my account was updated with only 1x reward before my renewal date.  I actually received 2x reward on my renewal date.  Thanks for the 2x reward for May.

 

The support improvement progrm started early this year.  It seem to me that there is no improvement and is actually getting worse.  I, may be we, like to know what issue(s) that PM is facing and what we can do to help PM subscribers.