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Get Unlimited Text and 100 mins of Talk for $15

Alan_K
Deputy Mayor / Adjoint au Maire

Hey Community,

 

Starting March 15th, we’re excited to bring you something that’s been long requested- a new Ready-Made plan at $15 with Unlimited International Text. This plan is available for new and existing customers and includes:

  •      30-day plan
  •      100 minutes of Canada-wide Talk
  •      Unlimited International Text and Picture Messaging
  •      +Bonus 250 MB with AutoPay
  •      Voicemail and Call Display

 

How to Get This Offer:

 

New customers

Current customers

  1. Purchase a SIM Card: Click here to order online or locate a participating retailer to purchase a SIM Card.
  2. Visit activate.publicmobile.ca and follow the instructions to activate your SIM Card. If purchasing from a participating retailer, the retail associate can assist you with the activation.
  3. During the activation process, select the ready-made plan “$15 for 100 minutes and Unlimited Text”.
  1. Log in on Self Serve
  2. Go to “Plan and Add-ons”
  3. Select “Change Plan”
  4. Select the ready-made plan “$15 for 100 minutes and Unlimited Text”. You will have the option of changing your plan immediately or upon the next renewal date.

 

To learn more about Public Mobile, click here.

 

-Public Mobile Community Team

 

FAQ

Spoiler

Question

Answer

What does and does not use my minutes?

Uses Minutes

Doesn’t Use Minutes

     Making a call

     Answering a call

     Retrieving or leaving voicemail messages

     Using call forwarding

     Calling *611 (the IVR)

     Making or receiving calls from 911

     Using wifi calling apps when connected to Wifi

Will you notify me when I’m almost out of minutes?

Yes, you will get an SMS message from Public Mobile when you 10 minutes left in your plan.

If I don’t have any minutes left, but I have a voicemail message, how do I check my voicemail?

There are two ways you can check your voicemail.

  1. From a landline or another mobile phone, dial your 10-digit phone number and press the * key to interrupt the system greeting. From here, you may need enter your voicemail password.
  2. You can purchase a long distance Add-On such as the 200 minutes Add-On that allows you to call to Canada and the US for $8. Note, the minutes in the Add-On will rollover to your next billing cycle.

Do I have to purchase a Long Distance Add-On to get more than 100 minutes?

Yes, you need a Long Distance Add-On to get more minutes added to your plan. If you often use more than 100 minutes per 30 days, we recommend one of our plans with unlimited talk.

If I purchase a Long Distance Add-On, will my calls use up my Add-On minutes or my in-plan minutes?

 

Making a Call to someone in Canada

Making a Call to someone outside of Canada

Answering a Call from Anywhere in the World

In Canada

Will use plan minutes, before Long Distance Add-On minutes.

Requires Long Distance Add-On. The Long Distance countries we support can be found here.  

Will use plan minutes, before Long Distance Add-On minutes

In U.S.

Requires a U.S. Roaming Add-On with talk included.

Requires a U.S. Roaming Add-On with talk included. Aside from calls to Canada, you will only be able to make calls to people in the U.S. and its territories.

Requires a U.S. Roaming Add-On with talk included. You will only be able to receive calls from people in Canada or the US and its territories.

If you purchase a Long Distance Add-On and you’re calling in Canada, your call will use your in-plan minutes first.

If you purchase a Long Distance Add-On and you’re calling outside of Canada, your call will use your Long Distance Add-On minutes (as long as the location you’re calling is accessible through your Long Distance Add-On).

Will I keep the same plan forever? Will my plan change?

Please refer to our Terms of Service for more information about our plans.

463 REPLIES 463


@pm-smayer97 wrote:

Great at filling in a gap in the line-up. Nice offer!


yup. good to have something in for casual usage.


@z10user4 wrote:

All this talk of seniors and whatnot...my mother and MIL are with Telus. They had the same pay-as-you-go (PAYG) plan (neither of my doing) Telus obsoleted the PAYG and created a $3 plan and put those customers into it. For their needs, I still can't suggest to them to change to here for even $10. Let alone this $15 one.

I would agree that customers like them coming here would be just fine with the $10 plan.


Yah, I got grandfathered from a $7 unlimited one number plan to a $10 500 minutes + 100 text plans. And Telus has a $5 unlimitedtext add-on. So that plan is staying put. That said, this plan is good for new phones since I cannot get the Telus plan for new phones.


@slpless wrote:

Hi @Alan_K,

 

The Spoiler says, "leaving a voicemail message uses up minutes." However, with $10 50/50 plan, I tested a few days ago whether leaving a voicemail message uses minutes or not with a brand new PM number. 

When my friend leaves a voicemail message, it appears as an outgoing call to local voicemail number in both call history (picture 1) and my usage as 1/50 min (picture 2). Then, after a second, 1 minute usage disappears, 0/50 min (picture 3). It looks PM fixed it so as not to count minutes for "leaving a voicemail message." Can you please confirm this and update the Announcement/Spoiler if it's indeed fixed?

 

Thanks!

 

Attention: 

 

Leaving a voicemail message (1).jpgLeaving a voicemail message (2).jpgLeaving a voicemail message (3).jpg


@Alan_K wrote:

Hey Community,

 

Starting March 15th, we’re excited to bring you something that’s been long requested- a new Ready-Made plan at $15 with Unlimited International Text. This plan is available for new and existing customers and includes:

  •      30-day plan
  •      100 minutes of Canada-wide Talk
  •      Unlimited International Text and Picture Messaging
  •      +Bonus 250 MB with AutoPay
  •      Voicemail and Call Display

 

-Public Mobile Community Team

 

FAQ

Spoiler

Question

Answer

What does and does not use my minutes?

Uses Minutes

Doesn’t Use Minutes

     Making a call

     Answering a call

     Retrieving or leaving voicemail messages

     Using call forwarding

     Calling *611 (the IVR)

     Making or receiving calls from 911

     Using wifi calling apps when connected to Wifi

If I don’t have any minutes left, but I have a voicemail message, how do I check my voicemail?

There are two ways you can check your voicemail.

  1. From a landline or another mobile phone, dial your 10-digit phone number and press the * key to interrupt the system greeting. From here, you may need enter your voicemail password.
  2. You can purchase a long distance Add-On such as the 200 minutes Add-On that allows you to call to Canada and the US for $8. Note, the minutes in the Add-On will rollover to your next billing cycle.

 


On the $10 plan, it has been confirmed over and over in this thread, here, here, here, and herethat the only time voicemail uses up minutes is when calling in only to retrieve messages from your own cell phone. Otherwise, there is never usage of minutes. What is misleading is that messages left to voicemail show up as minutes in the self-serve log. That is the only thing that needs "fixing".

 

Confirmed by PM here:

https://productioncommunity.publicmobile.ca/t5/Announcements/Plan-updates-new-10-limited-talk-and-te...

 

AND here:

https://productioncommunity.publicmobile.ca/t5/Announcements/Plan-updates-new-10-limited-talk-and-te...

 

I suspect the same problem exists with the language used...that it is imprecise and ambiguous leading to confusion.

 

Do not get fooled by the usage log. Even though calls leaving a voicemail show up in the usage log, the plan minutes are not used up. This is very easy to confirm and it has been confirmed for the $10 plan. I see no reason why it would be different for the $15 plan.

 

Deathprince
Great Neighbour / Super Voisin

Great I switched from $10 to this one upon renewal. If I already have autopay, it should automatically switched too right??


@Deathprince wrote:

Great I switched from $10 to this one upon renewal. If I already have autopay, it should automatically switched too right??


Yes. Autopay is on the account...not the plan.

frank312
Good Citizen / Bon Citoyen

great one, I will get one for my family, thx PM

6500K
Model Citizen / Citoyen Modèle

To all those who are quoting plans for other carriers, I really do appreciate the information.  That's what I like about this community - its openness to all information.

 

I am of the "give me all information so I can make my own decision" camp.  I like to weigh numerous aspects such as personal finances, geography, others' opinions/experiences, carrier history, etc... when I make an informed decision.  Based on this, many of my acquaintances and friends ask me for a good cell phone provider.  Right now, PM is the one!

 

This may change in the future, but from what I have read and experienced it will take quite a bit from other carriers/providers to change this opinion.

luckee7
Good Citizen / Bon Citoyen
 

luckee7
Good Citizen / Bon Citoyen

The Fido plan has zero minutes. So how is this better?

DmcDohko
Good Citizen / Bon Citoyen

It's a pretty nice light weight plan and I'm considering getting some people on it but I'm concerned about the usage of minutes...

 

What concerns me the most is if people leave voicemail messages, and you don't bother to go in and check them, will it still automatically detract from your allotted minutes?

 

Is there any way to disable the voicemail or make sure it doesn't "steal" minutes from the plan? I've been searching through various past threads and there doesn't seem to be clear answers. Some say there are methods with android, but I'm interested for iphone.

 

I'd appreciate it if anyone has any current/tested working methods for iphone users.