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Mayor / Maire

Re: access voice mail out of home province (province wide plan) - long distance charge?


@dhanadhan wrote:
To my understanding, they just want our number and pin where you can access all your voicemail on the web. Whichever voicemail you want can be sent to your email. 

Not true, according to the following post by a PM employee at the time: http://productioncommunity.publicmobile.ca/t5/Announcements/Voicemail-Migration/m-p/29054#M980

 

The voicemail export feature will only let you save saved voicemails from the old system, as a way of not losing them after the migration.

Highlighted
Oracle

Re: access voice mail out of home province (province wide plan) - long distance charge?


@7789849803 wrote:

@dhanadhan wrote:
To my understanding, they just want our number and pin where you can access all your voicemail on the web. Whichever voicemail you want can be sent to your email. 

Not true, according to the following post by a PM employee at the time: http://productioncommunity.publicmobile.ca/t5/Announcements/Voicemail-Migration/m-p/29054#M980

 

The voicemail export feature will only let you save saved voicemails from the old system, as a way of not losing them after the migration.


ahh, i guess i m wrong then...thanks for clearing

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Highlighted
Mayor / Maire

Re: access voice mail out of home province (province wide plan) - long distance charge?

You're very welcome, @NDesai

 

"Save saved voicemails"...ha...I must be getting sleepy!

Highlighted
Mayor / Maire

Re: access voice mail out of home province (province wide plan) - long distance charge?

Good morning @Shazia_K! Could you please advise about PM's voicemail access numbers across the country?

Retraité / Retired

Re: access voice mail out of home province (province wide plan) - long distance charge?

Hello @7789849803,


Within Canada:  

  • Regular airtime charges apply. Retrieval is toll-free within Canada.
  • Depending on the location, customers may have to press the star key and interrupt their greeting when retrieving messages.

    Customers who are outside of their calling area may not be able to call 1+MIN to access their voicemail.
    • These customers can dial their 10-digit phone number (without dialing the 1) to access their voicemail, as long as they are in their home area.
    • If these customers are outside their home area, then they cannot access their voicemail from their handset, but can continue to use landline.

Here is the list to all Access numbers.

  1. 204 (oustide of Winnipeg) 204-588-4002
    204 (Winnipeg) 204-588-4001 204-588-4002
    226 (226-580-4001)
  2. 250 (778-581-4001 778-581-4002)
    289 (289-680-4001)
  3. 306 (587-580-4002)
    403 (587-580-4001 587-580-4002 587-580-4003)
  4. 416 (647-580-4001 647-580-4002)
  5. 418 (581-580-4001)
  6. 438 (438-580-4001)
  7. 450 (450-320-4001)
  8. 506 (506-588-4001)
  9. 514 (438-580-4001)
  10. 519 (226-580-4001)
  11. 581 (581-580-4001)
  12. 587 (587-588-4002)
  13. 604 (greater Vancouver area 778-580-4002)
    604 (Outside greater Vancouver area 778-580-4003)
  14. 613 (613-581-4001)
  15. 647 (647-580-4001 647-580-4002)
  16. 705 (705-780-4001)
  17. 709 902-580-4001
  18. 778 (outside greater Vancouver area 778-580-4001)
    778 (greater Vancouver area 778-580-4002)
  19. 780 (587-588-4001 587-588-4002)
    807 (705-780-4001)
  20. 819 (819-588-4001)
  21. 902 (902-580-4001)
  22. 905 (289-680-4001)

    I hope this helps 🙂

    Thanks,

    Shazia
* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Highlighted
Legend

Re: access voice mail out of home province (province wide plan) - long distance charge?

Bump due to editing.
Highlighted
Town Hero / Héro de la Ville

Re: access voice mail out of home province (province wide plan) - long distance charge?

I wonder how many of you would be in favour of this:

 

The VOIP service I use for my home phone has this feature where if a caller leaves a voicemail, you have the option of having that voicemail sent to an email address(es) as an MP3 or WAV audio file. Then you can just play the file on your phone and listen to the message. Since most voicemail systems are digital, it wouldn't take much to either attach an audio file to an email and send it or even convert it to a playable format before attaching it. However, since PM runs off the Telus network, who owns the voicemail servers?

 

Anyway, this feature would avoid having to dial into the voicemail service to check messages and any airtime charges that apply.

Highlighted
Mayor / Maire

Re: access voice mail out of home province (province wide plan) - long distance charge?

Thanks so much, @Shazia_K - this list is super helpful!!

Highlighted
Good Citizen / Bon Citoyen

Re: access voice mail out of home province (province wide plan) - long distance charge?

I just joined PM few days and I can see this community is great to get fast answer.  Thanks everyone particularly Martin and Shazia.

 

 

@Martin

"If you have an Ontario provincial calling plan and are visiting BC, you can call any BC number without charge"

 

"The voicemail numbers, throughout Canada, are known to the community team members. You must call your local/regional voicemail-access number to listen to your messages."

 

"If you are outside your home area, access is not possible via your Public Mobile phone, unless you have Canada-wide or long-distance calling in which case you can call either your local/regional voicemail number or your phone's number."   --  Why do I need LD or Canada-Wide to call lcoal/regional voice mail number? You just said "call any BC number without charge"

 

@Shazia

 604 (greater Vancouver area 778-580-4002)
    604 (Outside greater Vancouver area 778-580-4003)

 

Combining the answers from Martin and Shazia,

 

Ontario provincial calling plan

Visiting B.C. (Vancouver)

WITHOUT Long distance add-on

 

In Greater Vancouver, from my PM phone, to retrieve my voice mail 

dial  778-580-4002  and then press * and then my password

 

It will not incur long distance charge (assume I don't  have Long Distance addon; but actually I did purchase LD add-on) and calling from my PM phone is possible. Is my understanding correct?

 

By the way, I was my first post to this forum. I only got the first notification of the first reply. Is there a way to get all notications from the replies to this thread?  Thanks again.

 

 

 

 

 

Highlighted
Mayor / Maire

Re: access voice mail out of home province (province wide plan) - long distance charge?

@ckl yes I like that idea.  Used to have that with Shaw Home Phone in a previous life, and it was very handy.  Could you please suggest it in the Public Lab?


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