Certified Pre-Owned Phone Grades

[Catherine_T]

Hey Community,

We are excited to introduce Certified Pre-Owned phone grades to provide our customers the phones they want at prices they’ll love. 

At Public Mobile, we will have three different grades of Certified Pre-Owned phones that are all backed by the 1-year Certified Pre-Owned warranty:

• Like-new: Someone opened the box on these phones and then changed their mind: it’s as close to perfect as you can get with a pre-owned phone.  

• Great: These phones are just a couple of nicks and scuffs shy of perfect, but have passed all inspections and are the best opportunity for a great phone on a budget.
• Very Good: These phones were well loved by someone - and now they’re ready for someone new! We took care of the buffing and cleaning, and while they may still have bumps and scratches they work perfectly well.

All three grades will be available for purchase on our website, at affordable, everyday prices. Check out our newest addition of the iPhone 8 in the “Very Good” grade. Quantities are limited, so be sure to act fast! 

We will be introducing more phones in different grades, so stay tuned! 

For more information on Certified Pre-Owned phones, please visit our Help Articles.

- The Public Mobile Team

[Staliger]

Thanks for heads up! Makes more sense for knowing what condition of the phone you will get.

[Triguy]

It is good news so customers have an idea about the condition of the phone before buying it.

[darlicious]

@Catherine_T 

Great news! These would be VOLTE compatible for telus and all that crap?

[computergeek541]

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@darlicious wrote:

@Catherine_T 

Great news! These would be VOLTE compatible for telus and all that crap?

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Telus does not allow phone that weren't originally sold as Telus devices to use VoLTE.  As Public Mobile is now selling devices that may have been used for a considerable amount of time, that presents the question of where these devices are being sourced from.

[softech]

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@computergeek541 wrote:

Telus does not allow phone that weren't originally sold as Telus devices to use VoLTE.  

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so, a BYOD phone can't be used VoLTE on Telus ??  What is the reason?  if the phone is compatible.. why not?

[computergeek541]

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@softech wrote:

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@computergeek541 wrote:

Telus does not allow phone that weren't originally sold as Telus devices to use VoLTE.  

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so, a BYOD phone can't be used VoLTE on Telus ??  What is the reason?  if the phone is compatible.. why not?

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If it's a Telus device, they'll allow VoLTE. The only reason for not allowing compatible devices on VoLTE from elsewhere is because of Telus policy.

[softech]

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@computergeek541 wrote:

@softech 

If it's a Telus device, they'll allow VoLTE. The only reason for not allowing compatible devices on VoLTE from elsewhere is because of Telus policy.

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So, let say  i have an international version of Samsung S20..  likely the exact model number is different .. it might not allow VoLTE on Telus?  If I have a Bell S20 and the exact model number is the same.. so, it's OK?

I wonder if other provider has the same rules..  

[will13am]

@Catherine_T , it is good to see additional budget phone options to complement this budget brand.  I suggest including the phone condition below the words "certified pre-owned".  Without further clarification, the pricing looks really weird.  The iPhone 8 costs less than iPhone 7 which on the surface does make a lot of sense.  Providing the extra detail on the overview page will aid in the comparison shopping.  

[BearFBI]

@computergeek541 

"If it's a Telus device, they'll allow VoLTE. The only reason for not allowing compatible devices on VoLTE from elsewhere is because of Telus policy."

Wow. I didnt know that. What about Samsung Phones ? They have carrier pre-configured software that it switches to depending on the SIM first inserted in the device. So if I use a Galaxy S10 bought unlocked and used with a telus SIM with Telus firmware installed. Your telling me that its not even gonna work with VoLTE ? that's pretty strange why that's a policy.