I'm a brand new subscriber and had the same problem. When I tried to get support using the chatbot it was giving me a message that agents were too busy to serve me and it would disconnect. I attempted several times over the week without being able to...
I'm having the same issue, at step6 get a message subscription not ended something didn't go right, when I go to customer support there are no agents available and chat ended. I guess I'll try again later
Would be nice to sign up for this, just created new account but still can't sign in, hopefully the offer will be extended long enough for me to be able to sign in and subscribe to the deal