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In the web account page... Splash banner - click on it...End up here - Good luck my friend -   

Thanks - yes my renewal is due on the 16th...

Move to Koodo through the app/ PM website?

If my plan gets pushed over $25 by the punishment charge for not being on the 'PM VoLTE whitelist' will I also be entitled to the 10GB bonus?

Yeah irritating.. I have an S10 too... had been thinking about getting an S23 Ultra for the camera - and as a bonus to dodge the $5 penalty charge - but I guess that doesn't work then?