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THG · 06-01-2024

Hi, has anyone tried to get in touch with customer service to see if it is possible to benefit from a plan offered for new activations only even though they are existing customers? My son just got his first phone and his plan is much more interesting...

THG · 05-28-2024

Hi, I am looking at switching plans now that the loyalty program is off. I am getting this right: plans are now billed monthly instead of every 30 days like my old plan?

THG · 06-10-2023

Hi, my landline is connected to my printer which I also use as a fax (yes, some people still use those) sometimes. When my kids call me on my cell phone, the fax on my printer comes on (we still can talk but over the loud fax sound). Could this have ...

THG · 06-10-2023

Hi, I am going to the US soon for 15 days. If I purchase the US talk, text and data add-on, will I be able to receive and send text messages to Canada while in the US? Also, what about calls from and to Canada? Will I be able to receive calls from an...

THG · 08-16-2024

I think the data bonuses are listed separetly as they were not acquired the same day. They sometimes have an expiry date in which case the first bonus to expire gets used first. That is why they are not added together I believe.

THG · 06-01-2024

Thanks Rastin, I saw that plan on the app but my son is getting 3 gig for 19$ (using the 90-day subscription) - his deal is much better!

THG · 06-01-2024

Hi Sara, I just received my SIM card. It took 5 business days to receive which was faster than what it said in the confirmation email (it was supposed to arrive by June 4th). It arrived by Canada Posts. You might receive your SIM card before June 11t...

THG · 06-01-2024

My SIM card took 5 business days to arrive to Montreal. I was worried it would take 3 weeks like others reported but it did not.

THG · 06-10-2023

@softech They are 2 different lines indeed. The only moment the fax on my printer comes on without receiving an actual fax is when calling my cell phone from my landline...this is weird. Thanks for your answer.

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User Statistics

User Activity

Plans for new activations - possible to get them for existing clients?

News plans - from 30-day plans to monthly plans?

Cell phone number recognized as fax number

US talk, text ann data add-on details

Re: My loyalty bonus data of 5GB disappeared! / Confirmation of what free data I have?

Re: Plans for new activations - possible to get them for existing clients?

Re: Delivery time for my new sim card

Re: Receiving sim cart

Re: Cell phone number recognized as fax number