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whatsapp issue

swanalaca
Great Neighbour / Super Voisin

I dont have whatsapp while im using my data. Is somebody can help me out how to fix it?

5 REPLIES 5

hTideGnow
Mayor / Maire

HI @swanalaca   is your Whatsapp working now?   Whatsapp is a very simply app that use on the current Mobile Data,as long as Mobile Data working, there is no special setup for it.  

 

So, check if your other app is using Data without issue.

Yummy
Mayor / Maire

Do you have Internet while DATA is on at all?

If other apps can communicate with web then something is off with whatsapp. Check if there is any special settings there. Did whatsapp Ever worked for you?

VIP_Tech
Town Hero / Héro de la Ville

Hi @swanalaca 

you issue with one app Try uninstall app and Rebooting device and reinstall.

 

BKNS27
Mayor / Maire

@swanalaca 

See if it works when you connect to wifi. Maybe it is just the app issue. Try rebooting the phone.

 


@swanalaca wrote:

I dont have whatsapp while im using my data. Is somebody can help me out how to fix it?


Is your data working for other types of internet activities?

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