Hi @leeannwilliams your mom plan service call from canada to, out canada you need to purchase Add-ons,for Purchase an Add-Ons is a 2 step process,1. you need to load funds $$ to your account,2. then, go back to Add-ons page and selected Add-ons,''Con...
Hi @Nbhunter close all Browser and clear cache and cookies,and try open one Browser inPrivate mode,or try different Browser and open incognito mode, Purchase an Add-Ons is a 2 step process,1. you need to load funds $$ to your account,2. then, go back...
Hi @Mrsask65 reset SIM, take out SIM, re-inserting SIM and power on,try toggling airplane mode off/on,try manually selecting network "3G only" or WCDMA only,and Rebooting device..test it.
Hi @Mandeepkainth don't worry get in touch with Customer Support Agent (publicmobile.ca)will them Add.CSA Hours Of Operation (publicmobile.ca)Verify your identity (publicmobile.ca)