us roaming unlimited $8 talk

[only1utd]

I want to 're purchase my $8 us talk but I do not see any where to buy it again.  it expired yesturday.  it should be at add-ons you want to purchase but it's not there.    anyone know why?

[PAULRANG18]

I did know you can't repurchase a roaming add on until your current one expires but didn't know it won't actually show for 24 hours after other plan expires. Thanks for the info, members.

[hairbag1]

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@only1utd wrote:

thanks

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Let us know the end results if you do contact moderators...so we'll know when this happens again !

[only1utd]

thanks

[hairbag1]

I'm sure the moderators would be able to help, once you let them know the situation.

[pmmobile]

@only1utd  If you need to purchase it a third time, you could possibly let the moderators know now and they may be able to purchase it for you without you contacting them again or waiting 24hrs

[hairbag1]

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@only1utd wrote:

PM  should work on this.    if it expired on the 10th day at 11:59pm .   we should be able to 're purchase the same add-on on the next day.     example 12:05 am.     so there would be just a minimual interruption period.     instead of waiting after a 24 hr period

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You are preaching the choir here. The latest word from the Public Mobile team is that they're aware of this bug and will commit to fixing it in 2020.

[only1utd]

PM  should work on this.    if it expired on the 10th day at 11:59pm .   we should be able to 're purchase the same add-on on the next day.     example 12:05 am.     so there would be just a minimual interruption period.     instead of waiting after a 24 hr period

[totalUser]

Yeah it's annoying

You could try getting the more expensive one, but if your stay is just couple more days...

Try contacting moderators they should be able to speed it up for you

Hope it works

[hairbag1]

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@only1utd wrote:

well that sucks so there is a chance that you could not use U S  roaming talk for 8 dollars back to back without a 24 hr window in between.

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Correct. If you click the ? in lower right side of page you can see if Mod's can do it now...make sure you have $$ in Available Funds to cover it.

[only1utd]

well that sucks so there is a chance that you could not use U S  roaming talk for 8 dollars back to back without a 24 hr window in between.

[hairbag1]

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@only1utd wrote:

I want to 're purchase my $8 us talk but I do not see any where to buy it again.  it expired yesturday.  it should be at add-ons you want to purchase but it's not there.    anyone know why?

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You won't see it as available until after 24 hours after the first one expired. ...Or ask Mod's for help.

[ShawnC13]

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@only1utd wrote:

I want to 're purchase my $8 us talk but I do not see any where to buy it again.  it expired yesturday.  it should be at add-ons you want to purchase but it's not there.    anyone know why?

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Sometimes it takes a full day to have it reappear for purchase.  All the US roaming add-ons seem to take a day to clear the system before they can be repurchased

[dabr]

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@only1utd wrote:

I want to 're purchase my $8 us talk but I do not see any where to buy it again.  it expired yesturday.  it should be at add-ons you want to purchase but it's not there.    anyone know why?

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I believe to re-purchase the same add-on, you have to wait 24 hours or contact moderators to facilitate the purchase.  You would be able to purchase a different roaming add-on immediately.

[totalUser · Accepted solution]

A bug

It will be there after 24 hrs

You can contact moderators to try to speed it up

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437