transferring a mobile phone number from a company

[yara_fel]

transferring a mobile phone number from a company bell

[Dunkman]

@yara_fel 

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@yara_fel wrote:

I recieve massege 

Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat

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You can patiently wait for PM to contact you.  

We generally recommend avoid using ESN/MEID. Just use your Bell account number.

Since it is a porting issues, there is a phone number to call for the Telus porting team.  That likely would be faster.  I will private message you.  Check your inbox (envelope on upper corner of website)

[pmbc]

@yara_fel Do you still have your Bell sim in a phone?  Otherwise they can't reach you.  You can also reach out via the link they provided.  You'll need to provide them with a IMEI or Bell account number so have that info handy.

[yara_fel · Accepted solution]

I recieve massege 

Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect ESN/MEID. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat

[Dunkman]

@yara_fel 

Any specific question?

Here is help article of transferring phone number:

https://www.publicmobile.ca/en/on/get-help/articles/choose-your-phone-number

[BKNS27]

@yara_fel 

Do you have a question or is this a comment?