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transferrin phone number

CNW
Great Neighbour / Super Voisin

trying to end this nightmare of transferring my phone number.. keeps saying account number for petrocanada (or now Good2Go) not good try using imei or something

2 REPLIES 2

CNW
Great Neighbour / Super Voisin

Hi, just an old man trying to fit in an online world, lol. Not use to it, but thanks to all the help here everything is working. Hats off to staff and members. Thank you

eddieO
Mayor / Maire

@CNW I know when I transferred from my old company to Public Mobile, the account number from my old company was too short so adding a few zeros (00) in front of my account number made it work, could be worth trying if you have a similar problem. You can also contact a support agent. Try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

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