transferrin phone number

[CNW]

trying to end this nightmare of transferring my phone number.. keeps saying account number for petrocanada (or now Good2Go) not good try using imei or something

[eddieO]

@CNW I know when I transferred from my old company to Public Mobile, the account number from my old company was too short so adding a few zeros (00) in front of my account number made it work, could be worth trying if you have a similar problem. You can also contact a support agent. Try sending a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)