texts not sending!!

[Renee2215]

I've been using public mobile for years, and it was always fine, but recently my texts stopped sending. Incoming texts and all calls still work. My plan is fully paid, and I have unlmited texts on my plan. I also already tried restarting my phone, and even reported it lost/stolen, turned off my phone, then turned it back on, and then reported it found.... nothing helped!

Any suggestions?

[Dunkman]

@Renee2215 

You may want to try your PM sim card in another phone.  To help determine whether it is a hardware issue versus PM service problem.  

Depending on your phone, you may want to check the text APP.  Clear cache or reset text app.  

Other things to try:

Toggle airplane mode on, wait a few minutes and then off.

Network reset.  

[ChuckYeah]

There have been a few other concerns like this in the past. Some of them contacted @CS_Agent and had their SMSC settings pushed by a moderator, others followed something similar to the solution in this post:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Cannot-send-Textg-messages/m-p/442080...

Depending on what you are comfortable, you may want to try one of these, @Renee2215 .

[ChuckYeah]

Try sending a message to yourself. I had this issue once with Telus, and the tech support gave me this advice and it worked for me.

What kind of device?