so after updating to the new reward system. we lost our loyalty rewards, right?

[jbtzhm]

I am kind of regretting now to change it to the new system. No worth it.

[DDM69]

I believe the details are laid out for you before you decide to switch. Most people read them before switching over. 

[Handy1]

@jbtzhm  Once you have $15 points available you can redeem $15 off your phone bill 

edit you view and redeem these by going to your rewards portal and sign in 

[jbtzhm]

Yes, I did get one time rewards. But how does the 1pt per month work?

[Yummy]

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@jbtzhm wrote:

I am kind of regretting now to change it to the new system. No worth it.

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Why did you change to points?

Points do not provide loyalty perk.

[hairbag1]

@jbtzhm 

here's some reading you shouda done before opting for Points...

https://www.publicmobile.ca/en/bc/get-help/articles/Public-Points-Rewards

[softech]

@jbtzhm   the loyalty rewards is gone on the new rewards.  You are now getting 10 points for Anniversary bonus. But 10 points every year regardless of the number of year you are with PM.  Yes, not as good  😞

[esjliv]

@jbtzhm - It says there is a ONE TIME reward for loyalty once you switch over to Public Points.

Did you receive this ONE TIME reward?  If not, ask a CSA to look into it.

[jbtzhm]

Thanks guys for the info.

But I didn't get any Loyalty Perks since I switched to the new rewards system. Could it be anything wrong?

[esjliv]

@jbtzhm - yeah, it kinda sucks if you changed and regret it now. But, some rewards are better than no rewards.

Check out the help articles on Public Points:

https://www.publicmobile.ca/en/on/get-help/articles/Public-Points-Rewards

https://www.publicmobile.ca/en/on/get-help/articles/Public-Points-Catalogue

[Handy1 · Accepted solution]

@jbtzhm  You still get perks with new system and one of those perks that old rewards didn’t offer is you can use a point for a phone draw in your rewards portal . Or if you need a add on it’s cheaper to purchase with points then just paying for them with cash like 30% cheaper so not all is lost on new rewards system 

[jbtzhm]

If I knew there is no loyalty rewards in the new system. I wouldn't have changed it. I will very likely to drop PM in future if I got some good deal from other provider. That reward is the only reason I don't bother to change. 

[Handy1]

@jbtzhm shoot your correct it’s not worth it and unfortunately it’s a one way street no way to go back to old rewards