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sim card wont work keeps crashing out

alisha_88
Good Citizen / Bon Citoyen
 
8 REPLIES 8


@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

@alisha_88  More than likely a sim tray or hardware issue with your phone. Try the sim in another phone if it works then time for a new phone. Sim cards rarely go bad.

@alisha_88 

Is your account status active or suspended?

Maybe try your SIM card in another phone to determine whether hardware issue versus PM service or SIM card issue.

alisha_88
Good Citizen / Bon Citoyen
yes it worked before now it keeps going off

@alisha_88 

did you activate a new plan a few days ago?  Did your phone/plan work at all before?  Which model phone?  

meme8484
Great Neighbour / Super Voisin

I think the sim card may be a bad sim card and you may need to get a new one

alisha_88
Good Citizen / Bon Citoyen
keeps saying no sim card then goes on and off again

@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

alisha_88
Good Citizen / Bon Citoyen
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card

Dunkman
Oracle
Oracle

@alisha_88 

More details would be helpful.

 

Are you a new customer activating new account?  old customer?  What have you tried so far, etc..... 

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