11-22-2019 02:47 PM - edited 01-05-2022 08:05 AM
11-22-2019 03:58 PM
@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card
@alisha_88 More than likely a sim tray or hardware issue with your phone. Try the sim in another phone if it works then time for a new phone. Sim cards rarely go bad.
11-22-2019 03:34 PM
Is your account status active or suspended?
Maybe try your SIM card in another phone to determine whether hardware issue versus PM service or SIM card issue.
11-22-2019 03:23 PM
11-22-2019 03:22 PM
did you activate a new plan a few days ago? Did your phone/plan work at all before? Which model phone?
11-22-2019 03:22 PM
I think the sim card may be a bad sim card and you may need to get a new one
11-22-2019 03:10 PM
@alisha_88 wrote:
taking the sim card our and re booting it i got it couple days ago keeps crashing out on me saying no sim card
11-22-2019 03:09 PM
11-22-2019 03:04 PM
More details would be helpful.
Are you a new customer activating new account? old customer? What have you tried so far, etc.....