12-27-2023 09:37 PM - last edited on 12-28-2023 08:25 AM by computergeek541
Hello,
I'm currently a PM customer and want to port another number from another provider. The account with the other provider is under may name even though that number has been used by my wife. I'm wondering if it's considered as a new activation/subscription so I can pick up a new promo plan. Also, is it possible to port the number to PM under the name of my wife instead of mine? Thanks,
12-28-2023 04:54 PM - edited 12-28-2023 04:54 PM
@Diver2Dive wrote:I'm currently a PM customer and want to port another number from another provider. The account with the other provider is under may name even though that number has been used by my wife. I'm wondering if it's considered as a new activation/subscription so I can pick up a new promo plan. Also, is it possible to port the number to PM under the name of my wife instead of mine? Thanks,
Sorry, but porting a phone number to an already exisitng Public Mobile account isn't considered a new activation.
12-28-2023 04:53 PM
@Handy1 wrote:@Diver2Dive Yes create account with the plan you want with different email and you set the new account up in her name and port the number over to it on activation
Unfortunately, that doesn't appear to be what Diver2Dive is aksing for. The customer wants to know if porting a number in to an already existing account is considered a new activation.
12-28-2023 01:33 AM
Yes. No matter whose name the current provider is with, you are able to port to PM with anyone's name. You may use your wife's name now on PM. Since it will be a new line to PM, you are able to pick up a new promo plan! Make sure to use your referral code for your wife's number being ported to PM so you take advantage of the points and her $10 bill credit.
12-27-2023 10:09 PM
Just going to add to use your referral code if you can on your wife’s new account.
12-27-2023 09:41 PM
@Diver2Dive name on the other carrier don't have to match the name with PM
But if you want the other number to come to PM , and you are keeping your other PM account, then yes, you can activate a new account and request porting in the number.
For this new account, just activate a new one using a different email address
12-27-2023 09:40 PM
@Diver2Dive Yes create account with the plan you want with different email and you set the new account up in her name and port the number over to it on activation