phone not ringing and going straight to voicemail

[alinavas]

why is my android phone not ringing and going straight to voicemail, and this happens some times only

[HALIMACS]

@alinavas 

Try these fixes:

• ensure airplane mode is not enabled

• ensure do not disturb is not enabled

• ensure the number calling you is not on a blocked senders list

• disable any call-forwarding features/settings

• turn off Bluetooth -- it's possible the 'ringing' is going through to a Bluetooth device instead of device's speakers

• remove and reinsert your SIM card

• reset network connections

[walker1]

@alinavas 

This problem with incoming calls going to VM has been happening a lot lately.

You should reach out to a Customer Support Agent and have them look into your sim card and provisions.

Use the Chat Bot Simon to get a service ticket started first.

You'll find the link at the bottom of this page.

[Meow]

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@alinavas wrote:

why is my android phone not ringing and going straight to voicemail, and this happens some times only

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It could be low signal so system thinks you are off line.

Are these calls ending up in vmail from the same number or random occurrence?

[softech]

@alinavas seems like there have been couple posts about the same issue today and yesterday

But please try this :

First,  reseat the sim card.  Power off phone, take sim out for a minute and then put it back and power on

Then  change the Preferred network type to 3G Only for couple days and see if it works. Try to have someone to call you when you are in different area, not just your home or office.  This can confirm if it is a local network issue or not

[kaytus]

@alinavas it happened to me couple time  lately. It is not android phone , I am use iphone.

[WolverineCaz]

Start by making sure all your settings are correct. Restart device. Make sure you have good reception. 

[hycm53]

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@alinavas wrote:

why is my android phone not ringing and going straight to voicemail, and this happens some times only

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Did you accident turn off sound or turn on silent when you're at meeting but forget to turn back?