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Outgoing Text Message Not being Sent - December 19, 2022

Itsmynumber
Good Citizen / Bon Citoyen

My text messages hasn't been working since this afternoon.

It's 2:08 p.m. and all of my text messages have not been sent.

I am just writing to log publicly my problem.

 

Few free to add to my thread if your text message is also stuck.

 

I found it hard to navigate this forum to find a similar topic.  

4 REPLIES 4

@Itsmynumber 

 

Try calling *611.

 

What messaging do you hear?

 

By the way, we are customers just like you, not public mobile employees.

 

And you can dial *611 whether or not your service is active or suspended, so no concerns there.

@Itsmynumber 

That's fine, but auto pay does fail sometimes, without you knowing.

It happens more often than you think.

Itsmynumber
Good Citizen / Bon Citoyen

I don't have to log on to my account to check it is active because I have been paying my bill monthly and did not exceed my plan limit. I know without checking.

walker1
Mayor / Maire

@Itsmynumber 

You should login to your account and make sure that your account and plan is ACTIVE and not suspended.

 

If you're trying to send a picture text, then your data has to be turned on for them to be sent.

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