12-02-2024 05:17 PM - last edited on 12-03-2024 08:30 AM by computergeek541
I already paid but it’s saying I need to pay to restore my service. I am not going to pay twice. How do I fix this and restore my service?
Solved! Go to Solution.
12-02-2024 05:40 PM
did you reboot the phone? the extra reboot could be the last thing you need to do
12-02-2024 05:38 PM
hi @Evelyn5
can you login to My Account using Incognito/private/secret mode on your browser , check if the Available Fund still holding up the fund?
check payment history to see if it recorded that
12-02-2024 05:36 PM
@Evelyn5 And you shouldn’t pay again NO WAY , get support to help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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