cancel
Showing results for 
Search instead for 
Did you mean: 

Subscription change

Xmenak
Great Neighbour / Super Voisin

Hey guys, I just signed up with the $29 10gb plan (black friday deal) however I need more data and set the $35 50gb plan to renew instead for my next cycle. Since these deals are over on dec 2nd will I still get my plan change at the end of dec? 

4 REPLIES 4

Genuine
Good Citizen / Bon Citoyen

You will get the new plan at your next renewal date.

Yummy
Mayor / Maire

Usually PM is good in regards of honouring a renewal of promo plan Even after promo is expired.

Since you DID select new (promo) plan to be switched to on next renewal you Should get it!
Nevertheless it will be good if you have any proof (screenprint, etc.) you did select plan in case you have to engage agent to give you that plan if PM fails.

hTideGnow
Mayor / Maire

HI @Xmenak 

you can use Change now to make the immediate plan change, but the unused days on your current $29 plans will be forfeited with no partial refunds

you can also use Change on Renewal to lock in the deal for next renewal

but if you don't do anything and change it after today, the deal might be gone 

hairbag1
Mayor / Maire

@Xmenak 

the plan change will load your new plan on next renewal date.

Need Help? Let's chat.