Renewing Subscription

[FaiqaAbbasi]

My subscription ended and whenever I try to renew it with the card that I have already registered in my account it says to try again later. I need a phone plan right now what do you mean try again later?! And I did try later and it still didn’t work. Saying it’s not able to process the request? I don’t know what to do anymore. 

[BKNS27]

@FaiqaAbbasi 

Few things you need to check. Login to your account (online or PM app) and check if the Subscribe (AutoPay) button is enabled. If it is then payment is made automatically on your renewal date. 
If payment was missed on your renewal date. You will need to make a manual payment to continue service so dial 611 or 1-855-4PUBLIC on the status of your account. You can make a payment if your status is suspended.

You can also make a payment with vouchers if you don’t want to use your CC.

Vouchers are available at 7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples.