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no service yet

Gabriella52
Great Neighbour / Super Voisin

Hi

I finished the registration last night and still no service yet.

Please help me

4 REPLIES 4

HI @Gabriella52 

as explained earlier, that is not a porting problem.  Since you have no service, it is an account/sim setup problem.  Have you message support agent yet?

If so, please check the community inbox for their reply

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Gabriella52
Great Neighbour / Super Voisin

Yes  I did say yes  right away

Wayworn
Model Citizen / Citoyen Modèle

Did you respond with YES to the text you received? If still not connected you should contact Customer Service.

Handy1
Mayor / Maire

@Gabriella52  Did you use the app to activate not website? You need the app . If you did use the app try and reboot the phone once 

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