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no service intermittently over last several days

rodblace
Great Neighbour / Super Voisin

My Samsung s10 is not able to currently send or receive voice or text calls. I have restarted my phone and removed and reinserted my sim card.  Please help.

5 REPLIES 5

rodblace
Great Neighbour / Super Voisin

Seems to be on again, hopefully it remains that way. Thanks to all.

rodblace
Great Neighbour / Super Voisin

emails not sending thru data but does thru wifi My account is autopay and was working earlier today.

rodblace
Great Neighbour / Super Voisin

located in Kamloops BC

Meow
Mayor / Maire

Could be various things, depending where are you located.
I had no issue in GTA over last few weeks...

hTideGnow
Mayor / Maire

hi @rodblace 

do you know if data works? did you login My Account and confirm if the account is active? 

try reboot the phone or try your sim card in another phone

and it might be a local outage., try to use the phone in anther ared.

you can also check the Telus outage page 

https://www.telus.com/en/ab/outages

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