Renew my subscription

[MamaWiju]

Using the *611 dial service what do they mean by the 4 digit account pin 

[CSA_PM]

Hello @ MamaWiju,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[slusagm]

@MamaWiju you will need PM to help with the account login 

 Since your account is locked, you will need support agent to help.  Please send them a message

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Dunkman]

@MamaWiju 

For some reason, your email address is not connected with your account.  I will try to escalate your post to CSA_PM who should be able to help you access your account. Response times should be 30 minutes. 

[MamaWiju]

It's very frustrating 

[MamaWiju]

When I try to login it gets stuck at activate your subscription page yet I am already an existing member 

[hairbag1]

@MamaWiju 

when you set up your Public Mobile account it asks you to have a pin number. You can log in to your account > click the Account tab...scroll down to Reset Pin Number.