@dabr
I only noticed or maybe properly read your list now.....groan....pm has made the management of accounts for the user much more difficult. Previously you could edit your profile, reset the voicemail pin # and change the password. This presents a major issue if you are transferring a suspended account to someone else (especially if your credit card is stuck on it?) and just the functionality of the account when resuming via lost/stolen with a balance will trigger automatic reactivation of the plan.
Or as I discovered a credit to the account will trigger reactivation. I always suspend via lost/stolen whether I have a balance or not. In preparation of reactivating on day 88 I zeroed out a gift card leaving a deficit of $1.35 to be paid to reactivate the plan. I didn't bother to suspend again via lost/stolen because I was just waiting until after 9pm pt to reactivate with the remaining plan amount. When I logged later that night I was surprised to see an active plan and a balance increase?!!
That's when I discovered the spring phone sale credit of $20 was applied earlier in that day rather than the next day when I was expecting it. Had I suspended it before paying the final $1.35 the credit would not have reactivated the plan and thrown my timing off by a day. Something to keep in mind when suspending by disabling autopay.
