Locked out of account, posts for assistance being deleted

[Mal21]

Not helping this matter.

[Dunkman]

@Mal21 

I was involved in your other post.  Not sure why it was removed. Check on the oracle side and no oracle moved your original post. 

As mentioned, you will need to contact customer service agent via private message to get your issue resolved. 

[Yummy]

Posting HERE and asking agent's assistance will not get you any official PM assistance.

If you require agent's assistance you have to open a ticket through chatbot.

[BKNS27]

@Mal21 

Try the PM app if you are using the website or vise versa.

[HALIMACS]

@Mal21 

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system by clicking here , then Contact Us,  or, 
2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.