lost my email

[robinbanks44]

I cant get into my email and can't remember what my password or user name  for my public mobile acct

[Anonymous]

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@robinbanks44 wrote:

I can use 611 but I am not in a big city so I cant put avocher on 

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Recharge.com

[robinbanks44]

I can use 611 but I am not in a big city so I cant put avocher on 

[robinbanks44]

yes forgotvpasword and dont have the same phone or number so really stuck

[Anonymous]

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@robinbanks44 wrote:

I cant get into my email and can't remember what my password or user name  for my public mobile acct

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But if you know your email address, you should be able to use the Forgot your password? link. Then it'll ask you a question you told it the answer to when you signed up. Then if it works it'll send you an email in a few minutes with a link to reset your password. But sometimes it doesn't work. Alas.

Edit: duh...Nevermind...you can't get in your email. 

What is it that you need to do? The 611 service can use a pre-registered cc or entering vouchers to pay for service or add-ons.

[robinbanks44]

thank

[Lieux]

Ok good @robinbanks44 you will need to be patient now. They will help you. If you need to pay your plan you can buy voucher in store or at recharge.com...

[robinbanks44]

yes thank you I have done all this and still  nothing 

[Lieux]

Hello @robinbanks44 

You can find it in the email from Public mobile for your activation. But if you don't remember your password too you will need to write a message to the moderator here...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and give them explanation of your problem. Waiting time is few hours to 2 days..be patient...

[Metal1967]

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@robinbanks44 wrote:

I cant get into my email and can't remember what my password or user name  for my public mobile acct

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@robinbanks44

Private message the moderators...if you havent already ..