Lost signal out of nowhere - been over 2 hours

[shaarky]

Signal disappeared on Iphone. Was working fine 2 hours ago, but suddenly no service.

Iphone  just has SOS. Replaced SIM on another unlocked phone and issue persists.

Has my # been stolen? Please help.

[shaarky]

yea she got ESIM so no luck, good idea though.

[hairbag1]

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@shaarky wrote:

Doesn't seem to be local issue, my wife still has signal. 

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Try her sim in your cell to see if maybe the cellphone is the problem. (if either of you use esim...my suggestion won't work then )

[hairbag1]

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@shaarky wrote:

thanks for replies guys, i'm checking the app on my phone and its been activated since Jan 2. Not sure how to check current status, doesn't say "Active" anywhere on app

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Use that link I gave you to see if there's an outage in your area. It may be as simple as you need to wait until outage is cleared up.

[shaarky]

Doesn't seem to be local issue, my wife still has signal. 

[shaarky]

I've logged in to my account through PM app, does say its been activated since Jan 2 but no where does it say current status. 

[shaarky]

thanks for replies guys, i'm checking the app on my phone and its been activated since Jan 2. Not sure how to check current status, doesn't say "Active" anywhere on app

[hairbag1]

@shaarky 

could it be a local network outages ? Use this link....

https://istheservicedowncanada.com/status/telus/map

[will13am]

@shaarky , are you able to check your account and confirm that it is in active status?