I experienced the same issue when i signed up. I did get a little impatient and I believe i used the incorrect password while i was trying sign in possibly, but in the end I did end up accessing my acount and everything is good now.
I tried to sign in and got the locked out status. I then tried to get a password renewal. But was getting an account has been locked out message. I left the account alone for a good time period (Over an hour). I proceeded to try and get a password renewal. It would take well over a half hour before I would get the email and then the link would take me to the webpage saying that the reset link had expired. Starting to really get frustrated at this point i felt it was best to reach out to a the Moderator team. I did not get a response that day. Next morning arrives and I check to see if any response and still have nothing. I decide well maybe I'll try chatting with the BOT. It doesnt really go anywhere. But I just type in to renew my password. It gives me the link to get to the sign in page and request for a new password. Not really thinking it would work this time, but within the next few minutes of requesting a password renewal, I had received the email. Changed my password and can now access my account.
Not sure why there was so much delay with the emails for the password renewal the first time around. But after leaving it overnight and going through the BOT to get to the sign in page seemed to work smoother. Got my password request within 2 minutes. Hope this helps out. Cheers!
