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Locked out of account because of email change

rmarner25
Great Neighbour / Super Voisin

Hello!  The email that I used to setup my account is no longer active.  I now need to update my payment info and it's not letting me into the account as it's trying to send my code/link to activate to the old email.  How can I fix this?  

1 REPLY 1

Chalupa_Batman
Mayor / Maire

Hey @rmarner25 

Just message a CS Agent and they can fix this for you. 

You can submit  ticket by direct message:  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage     

Need Help? Let's chat.