01-05-2024 02:54 PM
I have the auto payment in my account. How can I make the manual payment as I want to upgrade my plan
Thanks
Solved! Go to Solution.
01-05-2024 10:47 PM
@Annie818 Awesome we happy to hear it and enjoy the extra data 🙂
01-05-2024 10:45 PM
hi @Annie818 look like many had success
I guess at the end, PM did give us Merrier "bonus"
01-05-2024 10:43 PM
@Handy1 , finally, I got the plan I want!! good to learn so many from here, and all done same as what you said.
I made a new ticket today, this time the agent gave me the detail and attentions to me for upgrading the plan. After I agree with it, he did the manual payment from my register credit card, and change my plan on the same time. I got my new plan now😊
01-05-2024 08:43 PM
MUSKBIRD!!! YES, That was the one I was actually thinking of.... geesh. More coffee please. Thanks CG.
01-05-2024 07:02 PM
thanks. I am laughing on myself now. *611 is not working for the redeem voucher. Let me try "Below it was option to add funds with credit card and you can top up the account with your credit card on file instead "
I have learned a lot for the public mobile for those 2 days. Thanks for all yours' helping
01-05-2024 06:54 PM
Thanks, good to know it. I think I only have *611 for this time, I never have the rest before
01-05-2024 06:49 PM
@Chalupa_Batman wrote:If you don't want to run out cause it's too cold, this link has been used by many here.
https://www.recharge.com/en/ca/public-mobile
I'm unaware if Public Mobile and recharge.com ever had any type of partnership sponsership program with each other, but I will say that recharge.com's fees are very high compared to the competion. Muskbird is priced lower when it comes to the fee that they charge to sell a voucher.
01-05-2024 06:37 PM
If you don't want to run out cause it's too cold, this link has been used by many here.
https://www.recharge.com/en/ca/public-mobile
01-05-2024 06:28 PM
@Annie818 Thats to load funds from a voucher you buy from gas stations 7-11 or recharge.com can be loaded on that screen shot of yours or added *611
01-05-2024 06:26 PM
what is my voucher code?
01-05-2024 06:21 PM - edited 01-05-2024 06:21 PM
@Annie818 .yes they should they did for me on two accounts and you have verified your the account holder
01-05-2024 06:19 PM
Thanks. Let me go to try now
01-05-2024 06:13 PM
really? why they ask me to make the manual payment 1st, then tell him, then he will set the upgrading for me with the plan he offered to me
01-05-2024 06:01 PM
right, I thought that will works. but when I go to my account, I do not know how to use my register credit card to make the manual payment
01-05-2024 05:56 PM
Thanks for your reply, I never pick up vouchers, I have no idea for it, and I will try it after
Right now, I asked the agent and get one upgrading offer--he ask me to make the manual payment 1st, and then he will set up the upgrading for me. I did no find where and how to make the manual payment
01-05-2024 05:53 PM
Hey @Annie818
As I mentioned in the other thread, if you already have autopay and you happen to be on Legacy Rewards, the older point system, my honest opinion is NOT to change it. You will lose your $2 discount every month. That's $24 in discount you'd lose.
01-05-2024 05:48 PM - edited 01-05-2024 05:48 PM
Well @Annie818 I have my credit card set up so it just come out automatically. I'm very OK with that cause I get my PC points. LOL. Plus I'm on the old Legacy Rewards plan so I get $2 off my bill. You can always pick up vouchers and place them on your account so you don't need a credit card after the initial set up. Does that answer your question?
01-05-2024 05:45 PM
How can you make the manual payment with this upgrading? Thanks
01-05-2024 03:10 PM
thanks for your help. I will try on it
01-05-2024 03:06 PM
@Annie818 No unfortunately there’s no pro rating like post paid service such as Telus .PM is pre paid and no refunds why’s it’s always advised to charge plan for next renewal and not immediately. Even if you ever decide to leave PM it best to do it just before your renewal to minimize loss of money and any credits on the account will be gone so best use them up first to if you find yourself wanting to ever leave
01-05-2024 03:04 PM
Go to Payments and then:
Either use voucher or just add funds from your registered credit card.
01-05-2024 03:03 PM
Really? no refund? the money should go to the Credit for next payment I thought.
Thanks for your comment
01-05-2024 02:59 PM - edited 01-05-2024 03:00 PM
@Annie818 Best to change plan for next renewal and not immediately or you lose money on your current cycle PM is pre paid and no refunds
Here a pic for illustration
Change plan in 3 easy clicks
Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle
but if you don’t care and just want to upgrade now just select plan and pay now and you will be charged the full amount of new plan and start a new 30 day cycle right away
or you can ask support to change your plan right away also
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437