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group chat receiving but not sending

fnitni
Great Neighbour / Super Voisin

trying to set up a group chat with my kids. I can receive group chat messages but my responses seem to get hung up in "sending" mode and eventually fail. Not sure if it is the public mobile network or if it is my phone, Unihetrz Atom L or if there are some settings that I have incorrect...anyone have any thoughts? 

2 REPLIES 2

darlicious
Mayor / Maire

@fnitni 

Can you use mobile data or have you previously? Have you previously been able to send MMS (picture texts)? Group chat (RCS) requires mobile data. Do you have data available in your account? You may need to edit your APN. Check it and compare it to the following APN. Public Mobile has a few variations of their APN but this should work if perhaps your phone has defaulted to telus. 

 

APN.

 

Name

Mobile Internet

APN

sp.mb.com

Proxy

Not set

Port

Not set

Username

Not set

Password

Not set

Server

Not set

MMSC

http://aliasredirect.net/proxy/mb/mmsc

MMS proxy

mmscproxy.mobility.ca

MMS port

8799

MCC

302

MNC

220

Authentication type

Not set

APN type

default,mms,agps,supl,fota,hipri

APN protocol

IPv4

APN roaming protocol

IPv4

APN enable/disable

APN enabled

Bearer

Unspecified

MVNO type

GID

MVNO value

4D4F

softech
Oracle
Oracle

@fnitni   are you sure you are sending via MMS or RCS? 

 

Make sure "MMS Messaging" is enabled in Message settings.  Also, make sure Mobile Data is turned on. 

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