if I change from a 3G account to a 4G....

[Al_C]

...can I then get the "additional 2GB of data every month for free* for 12 months on plans $25/mo+, exclusively online."

Or would I need to be a TOTALLY new customer for that?

[softech]

@Al_C   the 2GB promo only apply for new activation only, not apply for existing members

The only way to get the 2GB promo for 4G plan would be to activate a new line

[dabr · Accepted solution]

@Al_C   Yes, the 2GB data for 12 months is only for new activations and existing customers don't get any bonus data until/unless PM gives us some freebie data during the next holiday season.  😊

[Al_C]

I'm not 'getting' it at the moment, but thinking of changing my plan so I COULD get it...

[softech]

@Al_C   No, you will loss it.

any plan change will stop the 2GB promos.  😞