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failed phone call

dennisfox
Great Neighbour / Super Voisin

when phoning 1 particular number, I get "HB1 - your call cannot be completed"

the person can phone me, but I cannot call them???

4 REPLIES 4

BKNS27
Mayor / Maire

@dennisfox 

Are you on the $15 plan?

Login to your account and see if you used up your 100 minutes.

dennisfox
Great Neighbour / Super Voisin

it does have 1 at beginning

also tried without the 1

Handy1
Mayor / Maire

@dennisfox  Are you putting a 1 in front of the contact 

softech
Oracle
Oracle

@dennisfox try reboot phone first 

and add 1 in front of the 10 dogits

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