Calling Out, but no "ringing"

[Aryanne]

I am having a sudden issue with my phone where when i call out, my phone doesn't ring. It's silent. But the call does connect as the person i am trying to reach does pick up and answers the call. I just don't hear any ringing when making the outbound call. why/help!?

[Aryanne]

Awesome thank you! Just submitted a ticket. Awaiting their reply and solution.

[slusagm]

Someone confirmed that PM can fix this per account, so just ask them via a ticket 

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.)  Type the question Submit ticket and select Contact Us to get to ticket open screen       
Or message them using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage