04-20-2019 06:46 PM - edited 01-05-2022 04:30 AM
Please discontinue my auto pay being deducted from credit card Scotiabank. I dont want to continue with your service anymore because you dont have customer service. I can not log in to my account. I have to register again.
04-21-2019 05:51 PM
@slash407 wrote:if u dont member ur password then contact the mods before u get charged again
3 people said that before you 12 hours ago. you doing this on purpose?
04-21-2019 12:22 AM
@mayac wrote:Please discontinue my auto pay being deducted from credit card Scotiabank. I dont want to continue with your service anymore because you dont have customer service. I can not log in to my account. I have to register again.
@mayac: Did you port your number to another provider and that is why you cannot login to your account anymore? If yes, then you need to contact the Moderator Team as recommended in the previous posts above to ensure you AutoPay has been removed.
04-20-2019 10:00 PM
@mayac wrote:Please discontinue my auto pay being deducted from credit card Scotiabank. I dont want to continue with your service anymore because you dont have customer service. I can not log in to my account. I have to register again.
If you have any issues with your phone , service or plan, post right here, we’ll be happy to help you. But if you still want to leave, you need contact moderator team if you can’t log in your account.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-20-2019 07:06 PM - edited 04-21-2019 10:46 PM
This is a community of users helping other users. Please send your request to the moderators team, they will handle it. To send them a private message: click here
04-20-2019 07:04 PM
@mayac wrote:Please discontinue my auto pay being deducted from credit card Scotiabank. I dont want to continue with your service anymore because you dont have customer service. I can not log in to my account. I have to register again.
If you can't log in you will need to contact the moderators to get that fixed as you have to go into your account and disable auto-pay. The other way to end your account here is to port your number out to another provider, but if you do that during the middle of your cycle you will not get any refund for any unused portion of the plan you are leaving.
To send a private message to a moderator click this link and describe your issue.
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