Locked out of my account

[rinranron]

I'm locked out of my account.  I have requested a password twice and the verification email has not come.  I have emailed moderators and no one is getting back to me.  I'm really in a jam here...what else can I do??

[ShawnC13]

@rinranron, sorry that is all you can do is wait now for them to respond. I know you said you have emailed them and I am thinking you mean Private Messaged them.  If not, to send a private message to a moderator click this link.

In your message please include:

• PM Phone Number
• 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
• account number 
• date of birth
• complete address listed on account with postal code
• email address on account
• most commonly called numbers
• alternate number listed on the account
• last payment date and amount
• last 4 digits of the credit card
• Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

[LEGO]

@rinranron Have you checked your Spam folder? Please, be patient!