cellular network not available for voice calls

[arkadysht]

Why do I receive this message "cellular network not available for voice calls"

[Community_QA]

never see that error myself. but data working?

is there no 3G in your area ?

[darlicious]

@arkadysht 

Do you have an iPhone?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

[esjliv]

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@arkadysht wrote:

Why do I receive this message "cellular network not available for voice calls"

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@arkadysht  -  try manually select the 3G / WCDMA ONLY network in your Mobile Connections area in your settings (temporarily) for dropping or unable to make incoming/outgoing calls.

3G or WCDMA 2 (1900 MHz ) and 5 (850 MHz) bands  makes the phone compatible, which is needed for phone calls.

Confirm your phone is compatible:

https://www.kimovil.com/en/frequency-checker/CA

https://willmyphonework.net

EDIT: perform a reset of your network settings, and see if things improve.

[Yummy]

Out of range?
Can you send/receive SMS? Internet working? Similar ever happened at THAT particular location you are at now?

[BKNS27]

@arkadysht 

Check your phone signal to see if it is at 3 bars and also see if Public Mobile is shown on cellular network selection.

Connect to PM if signal is strong.

[0PX9O4]

@arkadysht 

This message can occur because of coverage issues, or if your phone has problem connecting to (reading) the SIM card.

You may try removing and gently re-inserting the SIM card into your phone, and then restarting it.

[Anonymous]

 @arkadysht : Can you set your phone to automatically scan for networks. Then scan for networks and find and choose Public Mobile. Then flip in/out of airplane mode and see what happens.