08-22-2023 11:57 AM
My wife tried changing her email and password and now can't get into her account at all. Plus, she is being billed for 2 different amounts each month.
08-22-2023 12:09 PM - edited 08-22-2023 12:09 PM
@Patrook1
Dial 611 or call 1-855-4PUBLIC to get the status of your account or make payment changes then private message a CS_Agent to help you access your account.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-22-2023 12:01 PM
HI @Patrook1
two different amounts? did she have trouble when setup? maybe the activation created multiple accounts
To get back into My Account, please submit a ticket with CS agent
08-22-2023 11:59 AM
@Patrook1 please submit ticket with support
private message To CS_Agents click
VVVVV Link below VVVVV
