12-14-2023 03:39 PM
i think the email address is wrong as when we click forgot email and enter cell we do not receive any emails from public mobile
12-14-2023 03:43 PM
hi @deb_1964
tried Forgot Password or Forgot login?
If same, please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please message a customer service representative at the link below. They will help you get you back on track!
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-14-2023 03:42 PM
@deb_1964 You can get support to help you re gains cases to your account and update your credit card info
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
