When trying to change credit card number, have message "sorry, we can't do it at this time" 48h

[Mishamarsha]

Hi, I'm trying to change credit card info and after entering correct info, have message "sorry, we can't do this at that time, try later" but 48h already. I'm afraid that account will be disconnected. Help ASAP. Pin 1963

[Sansan]

@Mishamarsha  

Please note this is a public forum for people to see all you type. Please delete any information that is private by going back to your message where it shows that circle with the downwards arrow!! You can delete and repost. 

[Handy1]

@Mishamarsha  To many failed attempts and you will need to wait one full hour  sometimes 24 hours and try again incognito or private mode . Or try from another device even . Can also try the APP .if still no luck you can submit ticket with support to help update the credit card info also 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

HI @Mishamarsha 

wait another hour and try again using Incognito/Private/Secret mode on your browser to login and change credit card

if same,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

and if you are really worry, get a PM  voucher from Shoppers Drug mart and load the voucher using *611