05-26-2023 12:45 PM
05-26-2023 01:04 PM
let us know what country you're trying to call.
05-26-2023 12:52 PM
@Stacy3 First make sure you have mins let in add ons
Check add-ons /mins /Data
For most up to date account info
if you have some left it should kick in automatically but if you just purchased the add on you may need to reboot your device
05-26-2023 12:50 PM
@Stacy3 your 1000 minutes were from Christmas bonus?
The international minutes can only be used to called selected counties and not all. Which country you are calling?
here is the list you can call :
International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.