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calling international

Stacy3
Great Neighbour / Super Voisin

i have 1000 international minutes, why cant i make a international call?

3 REPLIES 3

hairbag1
Mayor / Maire

@Stacy3 

let us know what country you're trying to call.

Handy1
Mayor / Maire

@Stacy3  First make sure you have mins let in add ons 

Check add-ons /mins /Data

Handy1_0-1685119886081.png

 

For most up to date account info

 

if you have some left it should kick in automatically but if you just purchased the add on you may need to reboot your device 

softech
Oracle
Oracle

@Stacy3   your 1000 minutes were from Christmas bonus?

The international minutes can only be used to called selected counties and not all.  Which country you are calling?

here is the list you can call :

International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.

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