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attaching a physical sim card to my account

AnitaPenner
Great Neighbour / Super Voisin

hi ineed to attach a physical sim card to my account. originally when i signed up i picked esim but it didnt work so i bought a sim card, can you please connect it

3 REPLIES 3

Meow
Mayor / Maire

You have to do SIM swap through your account.

Go to:
Profile, 

Meow_0-1730658866677.png

where you can:

- Change phone number

- Change SIM number

- Transfer Phone Number

NO agent assistance is needed for this action.

Handy1
Mayor / Maire

@AnitaPenner  Get support to sim swap the simcard for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hairbag1
Mayor / Maire

@AnitaPenner 

log in to your new account on your cellphone / Account / scroll down to find Change Sim number.

ed

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