forgot my email

[Bill1214]

I want to pay my bill, but I forgot my email on my account, I can not get to the payment screen

need help

[Dunkman]

@Bill1214 

Public mobile usually will send an email welcoming you to Public mobile to your registered email.  Might want to check your various email accounts.  

If you have a registered credit card on file and know your PIN number, you can also dial 611 on your phone to load up funds to pay your account.  

[Bill1214]

Thank you

[hTideGnow]

hi @Bill1214 support cam help

please message them 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Bill1214  Try to use the forgot email option in the website at log in page . And check all emails you use for the code . If that doesn’t work ask support to help you log back in and update your email . You can also buy payment voucher from shoppers drug mart and load the funds *611 to resume service right away 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437